Privacy Policy for HHC Training (a Division of Halifax Hypnotherapy Clinic Ltd)

Effective Date: April 2025

At HHC Training, a division of Halifax Hypnotherapy Clinic Ltd, we take your privacy seriously. This Privacy Policy explains how we collect, store, use, and protect your personal data when you visit our websites, subscribe to our mailing list, register for events, or interact with us via third-party platforms such as Fresha, Zoom, MailerLite, or through testimonials and reviews.

1. Who We Are
HHC Training
A division of Halifax Hypnotherapy Clinic Ltd
Company Number: 13724070
Registered Address: BBW Business Centre, 12 Wade House Road, Halifax, HX3 7PB

Websites covered by this policy:

www.hhctraining.co.uk
www.hhctraining.uk
www.hypnotherapy-supervision-cpd.uk
 
2. What Data We Collect
We may collect and process the following types of data:

Identity Data: Name, title, and profession
Contact Data: Email address, phone number, mailing address
Booking Data: Details of training or CPDs booked through our systems (e.g. Fresha)
Marketing Preferences: Your preferences for receiving communications
Technical Data: IP address, browser type, browsing activity on our sites (via cookies)
Event Participation Data: Attendance, feedback, and engagement during Zoom training sessions
 
3. How We Collect Your Data
We collect data when you:

• Fill in a form / booking or contact us via our websites
• Sign up to our mailing list through MailerLite
• Book a session via Fresha
• Attend a training event delivered via Zoom
• Submit a testimonial or review
• Engage with our social media or external marketing 
• We also use cookies and analytics to better understand how visitors use our websites.

 
4. How We Use Your Data
We use your data to:

• Deliver the services and events you’ve requested
• Send you relevant updates and information (with your consent)
• Manage attendance, CPD certification, and feedback
• Issue invoices and receipts for services
• Improve the quality and relevance of our website and communications
• Fulfil any legal or regulatory requirements
   
  5. Our Use of Third-Party Services
  We use trusted third-party platforms to support our services:

Fresha – for booking and managing appointments

MailerLite – for managing email communications and newsletters

Zoom – for hosting online training and CPD events

These platforms have their own privacy policies and data protection practices.

 
6. Testimonials and Reviews
We may invite you to share feedback or a testimonial following your participation in one of our CPDs, workshops, or training events.

Testimonials may be used for marketing and promotional purposes, including:

• Our websites
• Social media platforms (e.g. Facebook, Instagram, LinkedIn)
• Google reviews
• Trustpilot or other review platforms
• Printed materials and course brochures
  
  You consent to us publishing your testimonial and/or name if we use your feedback for advertising purposes. We will always aim to use this information respectfully, and you may request that we anonymise it (e.g. using initials or a first name only).

If you submit a review via Google, please be aware that Google will automatically publish the information from your Google profile (such as your name and profile image) along with your review. We have no control over the information you submit to Google or how it is displayed, and your data will be governed by Google’s own privacy policy.
If at any point you would like us to remove your testimonial from our website, marketing materials, or social platforms under our control, please email us at [email protected] and we will remove it promptly.
 
7. Marketing and External Advertising
We may advertise our CPDs and events via third-party directories or platforms. If you register through one of these, your personal data may be subject to their privacy policies. We only collect and use data from these sources when you interact with us directly.

We may also send marketing communications via MailerLite if you’ve opted in. You can unsubscribe at any time.

 
8. Data Sharing
We do not sell or rent your personal data. We only share it:

With trusted service providers who support our operations
When legally required (e.g. safeguarding, tax compliance)
All third parties are contractually required to handle your data securely and in accordance with data protection laws.

 
9. Data Security
We implement appropriate technical and organisational safeguards to keep your data secure, including secure servers, encrypted storage where required, and restricted access to sensitive information.

 
10. Your Rights
Under UK GDPR, you have the right to:

• Access the data we hold about you
• Request corrections to inaccurate data
• Request deletion or restriction of processing
• Withdraw consent for communications
• Object to processing in certain circumstances
  
  To exercise your rights, please contact us at [email protected]

 
11. Data Retention
We keep your data only as long as necessary to fulfil the purposes outlined in this policy, and as required by law (e.g. tax and training certification requirements).

 
12. Cookies and Analytics
We use cookies to improve site functionality and performance. You can control cookies through your browser settings. For more information, please refer to our [Cookie Policy].

 
13. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on our websites and take effect immediately upon publication.

 
14. Contact Us
If you have any questions or concerns about this policy or your personal data, contact:

HHC Training 
Email: [email protected]
Web: www.hhctraining.co.uk